Employee Assistance Program

What is an Employee Assistance Program?

An Employee Assistance Program (EAP) is a confidential counselling service offered by employers to their employees to support their well-being in the workplace and in their personal lives.

Mind@Work Psychology offers initial support and assistance to individuals and groups of employees who have personal and/or work-related issues that may impact on their well-being. This includes work performance, safety, communication skills, interpersonal capacity building, workplace morale, and psychological health.

Counselling can be delivered on an individual basis, in groups or through coaching workshops aimed at providing staff at all levels of the organisation with the resilience and skills they need to enjoy high work satisfaction, contribute to a positive workplace culture and achieve performance success.

Our Employee Assistance Program (EAP) provides your employees with access to independent and professional counselling funded by your organisation. EAP counselling is aimed to assist employees to; understand and clarify issues that are directly concerning them, including any underlying issues; identify and explore options to address those issues and to develop plans to approach the issues and find constructive solutions.

Counselling is short term and solution based, focusing on resolving employee psychological wellbeing issues with the help of a qualified professional psychologist or counsellor. Counselling gives people the chance to talk things through, which often relieves emotional pressure and clears the way to focus and decide what to do next. Counselling can provide your employees with a sense of direction and a greater ability to achieve their goals.

“We aim to help your staff be happier and healthier, more productive, focused and resilient when managing difficult times both at work and in their personal lives.”

Counselling can either be a once-off service to help an employee deal with a specific issue or we can set-up on ongoing EAP Arrangement to provide access to counselling and support services for staff.

What are the benefits of an EAP?


Our experienced counsellors can help with issues such as;

Our Services

We offer individual, confidential, high quality counselling, in addition to a wide range of support services including workplace Wellbeing Workshops, trauma counselling and critical incident team debriefing. Mind@Work Psychology provides a high level responsive critical incident service following workplace incidents, accidents, workplace deaths and associated trauma.

Mind@Work Psychology can provide a tailored Employee Assistance Program to suit the needs of your staff and the organisation. We offer flexibility of service delivery which can be at your site, via the phone or video conferencing or at any of our practice locations. An EAP can be offered to employees only or it can be extended to include immediate family members.

Call us today to find out how our Employee Assistance Program can help you support your business and its people - (03) 9440 9886 or email us at info@mindatworkpsychology.com.au